EXECUTING YOUR DESIGN: VIRTUAL INTERIOR DESIGN IS CONCEPTUAL. UPON RECEIVING YOUR FINAL DESIGN PACKAGE, PLEASE THOROUGHLY REVIEW THE DESIGN FOR ANY POTENTIAL ISSUES (INCLUDING, BUT NOT LIMITED TO, OUT-OF-STOCK ITEMS, MEASUREMENT DISCREPANCIES, AND FABRIC OR TONAL VARIATIONS) PRIOR TO PROCEEDING WITH ANY PURCHASES OR INSTALLATION. WHILE EVERY EFFORT IS MADE TO ENSURE ACCURACY, NEVER ENDING NESTING SHALL NOT BE HELD LIABLE FOR ANY ERRORS, OMISSIONS, OR DISCREPANCIES IN THE FINAL EXECUTION OF THE DESIGN.
CONTRACTOR + IMPLEMENTATION: NEVER ENDING NESTING PROVIDES DESIGN CONCEPTS, LAYOUTS, AND SELECTIONS ONLY. FINAL EXECUTION, CONSTRUCTION METHODS, AND INSTALLATION ARE THE RESPONSIBILITY OF THE CONTRACTOR SELECTED BY THE CLIENT. NEVER ENDING NESTING IS NOT RESPONSIBLE FOR THE PERFORMANCE, WORKMANSHIP, OR OUTCOME OF WORK COMPLETED BY ANY CONTRACTOR OR THIRD PARTY. ANY ADJUSTMENTS REQUIRED DUE TO SITE CONDITIONS, STRUCTURAL LIMITATIONS, OR CONTRACTOR INTERPRETATION ARE TO BE HANDLED DIRECTLY BETWEEN THE CLIENT AND THEIR CONTRACTOR. FINAL RESULTS MAY VARY DEPENDING ON THE CONTRACTOR SELECTED, AND IDENTICAL RESULTS CANNOT BE GUARANTEED.
DESIGN REPRESENTATION: ALL RENDERINGS, MOCKUPS, AND VISUALS ARE INTENDED AS CONCEPTUAL REPRESENTATIONS ONLY. FINAL RESULTS MAY VARY BASED ON MATERIALS, LIGHTING, INSTALLATION, AND REAL-WORLD CONDITIONS.
PRODUCT AVAILABILITY + PRICING: ALL PRODUCT RECOMMENDATIONS ARE SUBJECT TO AVAILABILITY AND PRICE CHANGES OUTSIDE OF NEVER ENDING NESTING’S CONTROL. WHILE EVERY EFFORT IS MADE TO SOURCE CURRENT AND ACCESSIBLE ITEMS, NEVER ENDING NESTING CANNOT GUARANTEE STOCK, SHIPPING TIMELINES, OR PRICING AT THE TIME OF PURCHASE.
REVISIONS: ALL E-DESIGN PACKAGES INCLUDE ONE (1) COMPLIMENTARY DESIGN REVISION WITHIN 14 BUSINESS DAYS OF DELIVERY. THIS REVISION ALLOWS UNLIMITED PRODUCT CHANGES WITHIN THE EXISTING DESIGN DIRECTION. ADDITIONAL REVISIONS WILL BE SUBJECT TO AN ADDED FEE TO ENSURE EACH REVISION RECEIVES THE TIME AND FOCUS REQUIRED TO MAINTAIN THE OVERALL QUALITY AND INTEGRITY OF THE DESIGN.
LINK GUARANTEE: WITHIN THE TIMEFRAME SPECIFIED IN THE PURCHASED PACKAGE (TYPICALLY 14–30 BUSINESS DAYS), CLIENTS MAY REQUEST ALTERNATIVE LINKS FOR ITEMS THAT ARE OUT OF STOCK. NO NEW PRODUCTS OR DESIGN DIRECTIONS WILL BE INTRODUCED DURING THIS PERIOD IN ORDER TO MAINTAIN THE INTEGRITY OF THE ORIGINAL DESIGN.
DESIGN TURNAROUND TIME: FOLLOWING PURCHASE, A WELCOME EMAIL WILL BE SENT WITH NEXT STEPS. TURNAROUND TIME BEGINS ONCE ALL REQUIRED INFORMATION HAS BEEN RECEIVED (INCLUDING QUESTIONNAIRE, PHOTOS, AND MEASUREMENTS). TURNAROUND TIME VARIES BASED ON THE SELECTED PACKAGE AND WILL BE COMMUNICATED DURING ONBOARDING.
COMMUNICATION: ALL PROJECT COMMUNICATION WILL TAKE PLACE VIA EMAIL AND/OR ZOOM TO ENSURE CLEAR AND ORGANIZED CORRESPONDENCE. INQUIRIES OUTSIDE THE SCOPE OF THE PURCHASED PACKAGE, INCLUDING ADDITIONAL ROOMS OR DESIGN REQUESTS, WILL REQUIRE A SEPARATE PURCHASE.
CLIENT RESPONSIBILITIES: THE CLIENT IS RESPONSIBLE FOR PROVIDING ACCURATE AND TIMELY INFORMATION, INCLUDING MEASUREMENTS, PHOTOS, AND PROJECT DETAILS. THE CLIENT IS ALSO RESPONSIBLE FOR VERIFYING ALL MEASUREMENTS PRIOR TO ORDERING OR INSTALLATION. NEVER ENDING NESTING IS NOT LIABLE FOR ANY ERRORS RESULTING FROM INCORRECT OR UNVERIFIED MEASUREMENTS. ANY DELAYS CAUSED BY INCOMPLETE OR INACCURATE INFORMATION MAY IMPACT PROJECT TIMELINE.
FLOOR PLANS: FLOOR PLANS PROVIDED ARE APPROXIMATIONS BASED ON VIRTUAL INFORMATION AND DESIGN EXPERTISE. THEY DO NOT ACCOUNT FOR PLUMBING, HVAC, STRUCTURAL, OR MECHANICAL SYSTEMS. CLIENTS MUST CONSULT WITH A LICENSED CONTRACTOR PRIOR TO IMPLEMENTATION TO ENSURE FEASIBILITY AND ACCURACY.
PROJECT TIMELINE + INACTIVITY: IF THE CLIENT IS UNRESPONSIVE FOR MORE THAN 30 DAYS, THE PROJECT MAY BE CONSIDERED INACTIVE. RESUMING THE PROJECT MAY REQUIRE A REACTIVATION FEE AND IS SUBJECT TO CURRENT AVAILABILITY.
REFUND POLICY: ALL SALES ARE FINAL. DUE TO THE CUSTOM NATURE OF DESIGN SERVICES, NO REFUNDS WILL BE ISSUED ONCE WORK HAS COMMENCED.
INTELLECTUAL PROPERTY: ALL DESIGN CONCEPTS, FLOOR PLANS, RENDERINGS, AND FINAL DESIGNS REMAIN THE INTELLECTUAL PROPERTY OF NEVER ENDING NESTING. CLIENTS ARE GRANTED A NON-EXCLUSIVE LICENSE FOR PERSONAL USE ONLY. COMMERCIAL USE, REPRODUCTION, OR REDISTRIBUTION WITHOUT WRITTEN PERMISSION IS PROHIBITED.
PORTFOLIO + MARKETING USE: NEVER ENDING NESTING RESERVES THE RIGHT TO USE PROJECT IMAGES, RENDERINGS, AND FINAL DESIGNS FOR PORTFOLIO, MARKETING, AND SOCIAL MEDIA PURPOSES UNLESS OTHERWISE AGREED UPON IN WRITING.
SCOPE: ALL TERMS, CONDITIONS, AND PRICING APPLY TO RESIDENTIAL INTERIOR DESIGN SERVICES ONLY. COMMERCIAL PROJECTS REQUIRE CUSTOM QUOTING.
